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Customer Advisory Council - Customer Feedback Plan?
"If you can't explain it simply, you don't understand it well enough" - Albert Einstein. Myself and a selection of my company's senior product and…
Protect Your Product Management Team - Partner With Your Technical Sales Team
Partner with your technical sales team and protect your product management team One of the exciting and challenging aspects of product management is…
Product Management Discovery vs Assumption
Recently, I had the pleasure of leading the product management discovery for a company's new product. I was impressed by their desire to reduce risk,…
How We Decide to Purchase a Product or Service
At the beginning of my career, I held sales and business development roles, and one of the things I enjoy most is bringing that holistic experience…
iPhone Time Again - Asking Users What They Want...
It's always made me smile around this time of year when a new iPhone is released. Each year there are always so many people complaining that they are…
The Primary Job of a Product Manager
I believe that the primary job of a product manager is to be the expert on their customer's problems - to be the "voice of the customer" within their…